Explain the role of Dynamics 365 Customer Service in managing customer interactions. Dynamics 365 Customer Service is a customer relationship management (CRM)
Describe the purpose of Dynamics 365 Sales in customer relationship management (CRM). Dynamics 365 Sales is a comprehensive customer relationship management (CRM)
What is Dynamics 365, and what types of applications are available? Dynamics 365 is a suite of cloud-based business applications developed
Explain the role of Microsoft 365 compliance features in data protection and governance. Microsoft 365 compliance features play a crucial role in ensuring
What options are available for licensing Microsoft 365 services? Microsoft 365 licensing may have evolved, and new plans or
Describe the benefits of Microsoft 365 for businesses of different sizes. Microsoft 365 is a comprehensive suite of cloud-based productivity tools
What is Microsoft Power Platform, and how does it enable app development and automation? Microsoft Power Platform is a suite of tools and services
Explain the concept of Microsoft Defender for Endpoint and its role in security. Microsoft Defender for Endpoint is an advanced endpoint security solution
Describe the purpose of Microsoft Intune in device management. Microsoft Intune is a cloud-based service that falls under the
What is Microsoft Teams, and how does it facilitate communication and collaboration? Microsoft Teams is a collaboration platform developed by Microsoft that